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Frequently asked questions

Quick answers to common questions.

How long does shipping take?+

We ship all orders within 1–2 business days. Standard shipping takes 3–5 business days within the UK, and express options are available at checkout.

How do I care for my terrarium?+

Each terrarium ships with a care card. In general, closed terrariums like bright, indirect light and very occasional watering, while open terrariums may need a little more attention.

What is your return policy?+

If your order arrives damaged or isn’t quite right, contact us within 14 days with photos and we’ll arrange a replacement or refund.

How does the monthly subscription work?+

Our monthly plan delivers a curated terrarium or supplies to your door each month. You can pause, skip, or cancel anytime from your account.

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Terrario

Bringing miniature ecosystems to life, one terrarium at a time.

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